Customer Service

How can we help?
Choosing a watch can be difficult, and there are often questions which cannot be viewed on the site. In these cases, you can contact us and we'll be happy to help.

Who founded Thomas Ore Watches?
Thomas Ore was founded in 2016 by Jaspal Bilkhu and Partners. They fell in love with the original Thomas Ore story and decided bring back the phenomenal.

Who do I contact If I have problem?
You can fill in our contact form if you have any questions regarding the ordering process or should you have any technical problem while ordering. Alternatively we can be easily contacted at

Is my credit card details safe?
Yes, none of your credit card details get sorted on our site. Security is handled securely by Paypal which is the world-leading online payment provider.